The Voice of Experience
Global brands trust our integrated solutions because iXL Solutions is built on a rock-solid understanding on how to deliver world-class customer care management solutions around the clock and around the globe.
ALL CHALLENGES ACCEPTED
OUR SERVICES
inbound teleservice
iXL enables you to hold your focus on your core business – while we focus on ours- for you and your customers.
Customer Service / Customer Care
Technical Support Services
Service Fulfillment
Inquiries Requests / Complaints Handling
Order Taking / Message Handling
Reservations / Authorizations
Loyalty / Rewards
Dealer Locators
Data Entry / Collection
outbound teleservice
iXL helps you increase your sales and market share with proven practices and techniques to get people to buy your product or services.
Telemarketing
Lead Generation
Marketing Research
Outbound B2B Surveys
Bills Delivery and Collections Programs
Anti-attrition / Reactivation of Accounts
Product / Service Fulfillment through Delivery Services
Other Marketing Customization based on Client Needs
I.T/Software Operations
iXL provides applications that can be deployed at total end-to-end, edge-to-edge, or as “point” solutions to augment or enhance our clients’ existing processes
Accounting System w/ BIR Compliance
One Number Delivery System
Payroll System with built in HRIS
Logistic System with ePOD mobile app
Inventory Management System
RFID for Schools and Student ID's
our story
2012
IXL Training and Consultancy was formed to cater to the growing manpower needs of the IT-BPM industry in Iloilo. We provided near-hire and specialized language training to applicants who wants a career in the IT-BPM industry.
Moved to our current office address. Started with 50 seats until it grew to 100 seats.
2014
2013
Acquired first client for our call center division. Our client is one of the leading online floral company in the US for more than 81 years. We started with 7 full-time employees and added 25 part-time seasonal employees for our December 2013 ramp.
2018
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Achieved PCI-DSS Certification status.
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Added software development in our list of services as the official distributor for JE310 Solutions for its Payroll, HRIS, Mobile Rider app, etc.
2017
Changed our corporate name to IXL Solutions Philippines Inc.
2019
Became the official testing center of Microgenesis Philippines for its Microsoft, Cisco and other certification.